Privacy Policy

• Order details: name, phone number, delivery address, and chosen products.
• Payment info: processed by bKash/payment gateways. We do not store card/PIN/OTP.
• Communication: messages sent to our support (email, phone, social inbox).
• Usage & cookies: basic analytics (pages viewed, device/browser), cart and session cookies.

• To process and deliver your orders, and provide order updates.
• To offer customer support, handle returns/exchanges, and service issues.
• To improve site performance, product selection, and user experience.
• To send important notices (order confirmations, policy updates). Marketing messages are optional and consent-based.

• Couriers/Delivery partners: we share delivery name, phone, and address to complete shipping.
• Payment processors (e.g., bKash): secure processing via their systems; we don’t see or store sensitive PIN/OTP.
• Legal/Compliance: if required by applicable law, fraud prevention, or to protect our rights.
• We do not sell your personal data.

• Essential cookies: cart, checkout, and sign-in/session features.
• Performance cookies: basic analytics to understand visits and improve the site.
• You can control cookies via your browser settings; blocking some cookies may affect site features.

• We keep order records only as long as necessary for legal, tax, accounting, and support purposes.
• We use safeguards such as access controls, encryption in transit (HTTPS), and staff training.
• No method of transmission is 100% secure; we work to protect your data but cannot guarantee absolute security.

• Request access, correction, or deletion of your personal data.
• Opt out of non-essential marketing communications at any time.
• Contact us to exercise these rights (see Support below).

Our site is not directed to children under 13. We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.

Our site may contain links to third-party websites. Their privacy practices are their own; please review their policies before sharing data.

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We’ll post the updated version here with a new “Last updated” date.